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Troubleshooting
This section provides information about errors that you might need to
troubleshoot. If an error condition exists with the printer, review the LCD
display error messages below for possible causes and the solutions.
Error Messages
The print head is not
fully closed.
Close print head
completely.
Ribbon is not loaded or
is incorrectly loaded.
Media is not loaded or is
loaded incorrectly.
Delete data in the
memory or expand
the memory.
Media is jammed in the
cutter.
Format or baud rate of
RS232 communication
is inconsistent between
printer and host.
Check the baud rate,
format or protocol
between host and
printer.
The temperature of the
print head is too hot.
Let the printer cool
down. Printing will
resume when the
print head cools to a
suitable temperature.
Press the CANCEL
button once to
resume.
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